Frequently Asked Questions
Everything you need to know about booking with Sairgah. Can't find your answer? Chat with us on WhatsApp.
How do I book a cab on Sairgah?+
Simply enter your pickup and drop location on the homepage, select your vehicle, and confirm your booking. You can pay online or choose cash payment.
Are Sairgah drivers verified?+
Yes, all drivers on Sairgah undergo a thorough background check, license verification, and vehicle inspection before being listed on our platform.
What is the cancellation policy?+
You can cancel your ride for free up to 1 hour before pickup. Cancellations within 1 hour may incur a small fee. See our cancellation policy page for full details.
Can I book a round-trip cab?+
Yes! Sairgah offers one-way, round-trip, and multi-city booking options for outstation rides.
What payment methods are accepted?+
We accept UPI, Google Pay, PhonePe, credit/debit cards (Visa, Mastercard), and cash payment to the driver.
Is there 24/7 customer support?+
Yes, our support team is available around the clock via WhatsApp, phone, and email to assist you with any issues.
How are fares calculated?+
Fares are calculated based on distance, vehicle type, and any applicable tolls. All prices are shown upfront before you confirm your booking — no hidden charges.
Do you offer airport pickup and drop?+
Yes, we offer airport taxi services in major cities including Delhi, Mumbai, Bangalore, and more. Your driver will track your flight and wait if it's delayed.